Allow or Block a specific Website
Allow a Website
- In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
- In your Company record, click Access Policy Dashboard
- At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Allow
- In the popup window, enter the website you wish to allow in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
- Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
- After the notification bar indicates that the reload is complete, navigate back to where you were encountering the blockpage, and reload that page (CTRL+F5).
This procedure places the website specified into the Company Preferences Access Policy, Always_Allow category.
Important!
- Use with discretion: Allowing a website does exactly that -- no request on this domain will ever be blocked! Allowing the blocked category is a preferred solution.
- Many websites load content from other domains in addition to the one displayed in your browser address bar. If you're trying to get a semi-broken webpage to work, use the Realtime Log Viewer to troubleshoot further to ensure other background domains aren't getting snagged.
Block a Website
- In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
- In your Company record, click Access Policy Dashboard
- At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Block
- In the popup window, enter the website you wish to block in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
- Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
- After the notification bar indicates that the reload is complete, navigate back to the webpage you were desiring to block, and reload that page (CTRL+F5). You should receive a blockpage.
This procedure places the website specified into the Company Preferences Access Policy, Always_Block category.
Bypass a Website
Also known as "Bypass Filter" or sslbypass
.
- In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
- In your Company record, click Access Policy Dashboard
- At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Bypass Filter
- In the popup window, enter the website you wish to allow in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
- Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
- After the notification bar indicates that the reload is complete, navigate back to where you were encountering the blockpage, and reload that page (CTRL+F5).
This procedure disables TLS inspection and places the website specified into the SSL Bypass Category belonging to the specified company.
Important!
- Use with discretion: Bypassing a website removes all classifying activity from the website, so no meaningful details will be included Activity Reports.
- This should only be used if an App or Website is non-functional and TLS Errors are showing in the Realtime Log Viewer and Logtailer.