Allow or Block a specific Website

Allow a Website

1. In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
2. In your Company record, click Access Policy Dashboard
3. At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Allow
4. In the popup window, enter the website you wish to allow in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
5. Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
6. After the notification bar indicates that the reload is complete, navigate back to where you were encountering the blockpage, and reload that page (CTRL+F5).

This procedure places the website specified into the Company Preferences Access Policy, Always_Allow category.

Important!

• Use with discretion: Allowing a website does exactly that -- no request on this domain will ever be blocked! Allowing the blocked category is a preferred solution.
• Many websites load content from other domains in addition to the one displayed in your browser address bar. If you're trying to get a semi-broken webpage to work, use the Realtime Log Viewer to troubleshoot further to ensure other background domains aren't getting snagged.

Block a Website

1. In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
2. In your Company record, click Access Policy Dashboard
3. At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Block
4. In the popup window, enter the website you wish to block in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
5. Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
6. After the notification bar indicates that the reload is complete, navigate back to the webpage you were desiring to block, and reload that page (CTRL+F5). You should receive a blockpage.

This procedure places the website specified into the Company Preferences Access Policy, Always_Block category.

Bypass a Website

Also known as "Bypass Filter" or sslbypass.

1. In the DrawBridge Console, click Accounts on the right sidebar, then click Companies
2. In your Company record, click Access Policy Dashboard
3. At the top of your Dashboard are quick action buttons for Allow and Block. Click the Website button on Bypass Filter
4. In the popup window, enter the website you wish to allow in the Pattern field and then click Save. (The default selections of "Domain/URL" and "Sync Everywhere" do not need to be changed.)
5. Press CTRL + F5 on your keyboard, and then, if present, click Reload Redwood, and then Yes to apply your changes.
6. After the notification bar indicates that the reload is complete, navigate back to where you were encountering the blockpage, and reload that page (CTRL+F5).

This procedure disables TLS inspection and places the website specified into the SSL Bypass Category belonging to the specified company.

Important!

• Use with discretion: Bypassing a website removes all classifying activity from the website, so no meaningful details will be included Activity Reports.
• This should only be used if an App or Website is non-functional and TLS Errors are showing in the Realtime Log Viewer and Logtailer.