How-To Guides
Step-by-step guides for common tasks
Allow or Block a Category
Important Notes: Regarding Default Category Allow/Block setting changes: The DrawBridge comes wit...
Allow or Block a specific Website
Allow a Website In the DrawBridge Console, click Accounts on the right sidebar, then click Compa...
Manage Appstore Access
Common appstores can be managed in the DrawBridge Console. Enable Access to Apple/Google/Windows ...
Troubleshoot a broken webpage
Situation A webpage appears to be "broken" -- some content is not loading at all, or the text/pic...
AutoFix: Temporarily access a blocked website
A. Useful Page is Blocked While browsing to a legitimate website, I got blocked! How can I access...
Add a Recipient for Usage Reports
To add a person's email address to your account to receive the reports of your usage, add them t...
Resolve Cloudflare Block Pages
Problem You're running into a block page from Cloudflare that indicates you've been blocked. No o...
Grant Administrator Role
About Accountability Policy contacts by default are limited to only read-only access (Reviewer). ...
Video / YouTube Management
Video content is by its nature more difficult to classify. But since training, product demos, use...
Create a custom Access Policy
Situation I want to restrict web access to several categories for the Warehouse devices. Basic Pr...
Withdraw from Accountability Policy
Accountability Policies are used to implement required Access Policy and Report requirements that...
Set up Active Directory sync
Synchronize your Active Directory Users and Groups to enable content filter policy assignment to ...
Start using the DrawBridge Agent
The DrawBridge Agent is software for Windows devices that is used to positively identify Local De...
Configure Proxy User Groups
Proxy User Groups can be created two different ways: Directory Groups synchronized from your Act...
Assign a Proxy User Group to an Access Policy
Prerequisites Ensure the Proxy User Group you wish to use in this Guide has already been created...
Add a WireGuard VPN client
April 2, 2024: currently the one-line client config detailed below is not working. Until this is ...
Creating an SSL Bypass for an Accountability Group
Do you wish to exempt certain sites from filtering, and apply the exemption to everyone in your a...
Use the DrawBridgeOS Terminal
Applicable only to DrawBridgeOS systems. See the Platform information on your local DrawBridge...
Troubleshoot network issues
FAQs: Why is my DrawBridge not remotely accessible? Check the following items: Internet connecti...
Create a new Whitelist or Blanketblock
What is the difference between a Whitelist and a Blanketblock? A Whitelist is a set of domains/U...
Block Images in Google Maps
The pictures & media in Google Maps can be pruned out by enabling a Predefined policy in the Draw...
Using the Realtime Log Viewer
Realtime Log Lines can help you resolve an incorrectly blocked or broken webpage or an app that ...