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How-To Guides

Step-by-step guides for common tasks

Allow or Block a Category

Important Notes: Regarding Default Category Allow/Block setting changes: The DrawBridge comes wit...

Allow or Block a specific Website

Allow a Website In the DrawBridge Console, click Accounts on the right sidebar, then click Compa...

Troubleshoot a broken webpage

Situation A webpage appears to be "broken" -- some content is not loading at all, or the text/pic...

AutoFix: Temporarily access a blocked website

A. Useful Page is Blocked While browsing to a legitimate website, I got blocked! How can I access...

Resolve Cloudflare Block Pages

Problem You're running into a block page from Cloudflare that indicates you've been blocked. No o...

Grant Administrator Role

About Accountability Policy contacts by default are limited to only read-only access (Reviewer). ...

Create a custom Access Policy

Situation I want to restrict web access to several categories for the Warehouse devices. Basic Pr...

Withdraw from Accountability Policy

Accountability Policies are used to implement required Access Policy and Report requirements that...

Set up Active Directory sync

Synchronize your Active Directory Users and Groups to enable content filter policy assignment to ...

Start using the DrawBridge Agent

The DrawBridge Agent is software for Windows devices that is used to positively identify Local De...

Configure Proxy User Groups

Proxy User Groups can be created two different ways: Directory Groups synchronized from your Act...

Assign a Proxy User Group to an Access Policy

Prerequisites Ensure the Proxy User Group you wish to use in this Guide has already been created...

Add a WireGuard VPN client

Prerequisites This article is only applicable to DrawBridgeOS systems. System Owner permissio...

Creating an SSL Bypass for an Accountability Group

Do you wish to exempt certain sites from filtering, and apply the exemption to everyone in your a...

Use the DrawBridgeOS Terminal

Applicable only to DrawBridgeOS systems. See the Platform information on your local DrawBridge...

Troubleshoot network issues

FAQs: Why is my DrawBridge not remotely accessible? Check the following items: Internet connecti...

Add a Recipient for Usage Reports

To add a person's email address to your account to receive the reports of your usage, add them t...

Create a new Blanketblock policy

What is a Blanketblock? Not a whitelist. A Whitelist is typically a set of domains/URLs the use...