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Requirements for Enrollment using Apple Configurator App. Eligible Devices You can add the following to Apple Business Manager using Apple Configurator on your iPhone, even if the devices weren’t purchased directly from Apple or an Apple Authorized Reseller or...

Take these additional steps before you add a Mac: Decide how you want the Mac to connect to the internet, then either create a configuration profile or gather the necessary adapters and cables. Share the Wi-Fi network credentials (default method): This req...

Sign in to Apple Business Manager After downloading the Apple Configurator app onto your iOS device: iPhone (running iOS 16 or newer) for iphone or ipad enrollment. iPhone (running iOS 15 or newer) for Mac enrollment. iPad (running iPadOS 16.4.1 or newer) for...

Steps to add a new or erased iPhone or iPad: In other words, you'll need to Turn off Find My iPhone or iPad (this requires the Apple ID password) (Settings > tap on iCloud banner with your name > Find My > turn off the switch for Find My iPhone/iPad Factory...

If you’ve purchased a new Mac and haven’t yet started it up, you can begin. If you’re adding a Mac portable, plug the Mac into a power source so it doesn’t go to sleep during the process. If the Mac is connecting to the internet using Ethernet, plug in all...

If you want to add a Mac that’s currently configured, you MUST first erase all content and settings. Important: All your data will be erased. Make sure you have an up-to-date backup of your data because it will all be erased! If you’re adding a Mac portable,...

Learn how to create a backup of the files on your Mac: Use Time Machine, the built-in backup feature of your Mac, to automatically back up your personal data, including apps, music, photos, email, and documents. Having a backup allows you to restore your Mac f...

Clavis is the Compass SSO [single sign-on] authentication service. Clavis allows you to use a single set of credentials to log into many of our services, including the following: Draw Bridge filter consoles Portal Vision Market. Clavis login is tied to...

Requirements Eligible Devices Devices without Apple silicon or Apple T2 Security Chip To identify your Mac model, see the Apple Support articles Mac computers with Apple silicon or Mac models with the Apple T2 Security Chip. If your device does have Apple...

Steps to enroll an Older MacOS device Open this link in Safari on the device you want to enroll. https://join.mosyle.com/?account=compassfoundation Click Allow to download the profile. Next you should see this popup in the upper right corner of your sc...

Entering Records in the Right Order Because of the way records depend on each other, some records must be created before others. Note the following principles before creating records: Accountability records are used to group Companies together for uniform ma...

Note to reviewer: Links may need to be updated after this page is moved to correct home location. Updating info on an existing company After logging into Portal, Click the Companies option from the list under Your Documents. This will show you a list of the ...

Updating info on an existing contact Navigate to the company to which the contact is attached that you want to edit. From the contacts tab at the bottom of the record click on the contact you need to update. Click the edit / pencil button in the upper left. U...

Navigate to the company that you want to add a device to. From the drop down under the add / + button in the upper right, choose device. Fill out the form. Device Name - you will use this name to identify the device when you call in for support in relation ...

Navigate to the company to which the device you want to replace is assigned. In the upper right click Devices. Click the device you want to replace. In the upper right click the Wrench button. From the dropdown click the Replace Device. This will switch the...

Device must be set up and filter connection confirmed per instructions here. From the device record, click the Wrench button in the upper right and choose Sync to MDM. Add all profiles that you want applied to this device from the list available. a. Clic...

Device must be set up and filter connection confirmed per instructions here. Confirm that the device is present on the filter and all filter policies are applied as needed. Enroll the device using Apple Configurator. This MUST be complete before proceeding ...

Do you wish to exempt certain sites from filtering, and apply the exemption to everyone in your accountability policy? Step 1 - Create Smart device group for Church Group (if needed) Navigate to any Company Access Policy Dashboard From Content Filter, clic...

Automated Installer Using the web browser on a filtered device, visit http://draw.bridge/sslcerts/dashboard. Select your operating system, then follow the instructions to run the installer. Thunderbird will now trust the DrawBridge filter certificate. If Thu...

Due to the pervasive problem of email account hacking, it is important to know how to change your account password quickly if you suspect your account was compromised. If you forgot your current password, you have several options. 1. Call Compass and request a...