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Resolve Cloudflare Block Pages

Problem

Problem: You're running into a block page from Cloudflare that indicates you've been blocked. No options are given to complete a CAPTCHA or otherwise proceed.

Solution

Solution: Contact the website supportsupport/administration peopleteam and ask them to change their Cloudflare firewall settings as follows: *firewall:

  • Under Firewall, select Bots, then Configure Super Bot Fight Mode.
  • In the Configure Super Bot Fight Mode, change the setting on Definitely automated from "Block" to "Challenge".

cloudflare-super-bot-fight-mode-configuration.png

This will present all suspected definitely automated bot activity with a Cloudflare challenge/CAPTCHA page, which will both allow the website admins to protect their site, and give legitimate users a way of recourse.

In addition, we strongly recommend you ask the website administrators note the false positive events and raise a support ticket with Cloudflare. This is the only way that a long-term solution will be achieved.

Explanation

Alternate workaround