Device - Replacing a device

1. Navigate to the company to which the device you want to replace is assigned.
2. In the upper right click the Devices button.
3. Click the device you want to replace.
4. In the upper right click the Wrench button.
5. From the dropdown click the Replace Device option.
6. This will switch the record into edit mode.
   • For Apple devices
     • Update device name if needed
     • Update device type if needed
     • UodateUpdate Serial Number
     • WeWhen these changes are complete the system will have recorded the info needed to release the old device.
   • For Windows devices
     • Update device name if needed
     • Update device type if needed
     • A new Maple Leaf license will be auto generated so ML can be installed on the new device
     • If you need ML removed from the old device contact Compass
   • For Android devices
     • Update device name if needed
     • Update device type if needed
     • Leave a note at the bottom to tell use which version of Android the new device is running.
7. Make a note in the notes section at the botton of any spacial setup instructions.
8. Save the record by clicking the save / checkmark button in the upper left.

Next refer to the enrollment instructions for your device to proceed.