Device - Replacing a device
- Navigate to the company to which device you want to replace is assigned.
- In the upper right click the Devices button.
- Click the device you want to replace.
- In the upper right click the Wrench button.
- From the dropdown click the Replace Device option.
- This will switch the record into edit mode.
- For Apple devices
- Update device name if needed
- Update device type if needed
- Uodate Serial Number
- We will have the info needed to release the old device.
- For Windows devices
- Update device name if needed
- Update device type if needed
- A new Maple Leaf license will be auto generated so ML can be installed on the new device
- If you need ML removed from the old device contact Compass
- For Android devices
- Update device name if needed
- Update device type if needed
- Leave a note at the bottom to tell use which version of Android the new device is running.
- For Apple devices
- Make a note in the notes section at the botton of any spacial setup instructions.
- Save the record by clicking the save / checkmark button in the upper left.
Next refer to the enrollment instructions for your device to proceed.