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Use the DrawBridgeOS Terminal
Applicable only to DrawBridgeOS systems. See the Platform information on your local DrawBridge System Overview page. (Note: the System Overview link only will work on the LAN of a DrawBridge-protected network.) About the DrawBridgeOS Terminal Location...
Troubleshoot network issues
FAQs: Why is my DrawBridge not remotely accessible? Check the following items: Internet connectivity works as expected from your DrawBridge LAN Your upstream modem/router is properly forwarding ports/configured to DMZ (where applicable) The necessary ports ar...
Splashtop Business Access SNI Support
Splashtop Business Access is a remote desktop application. Problem (Windows devices) As of this writing, SSL/TLS Server Name Indication (SNI) is not enabled by default by the Business Access software for Windows, therefore, Splashtop traffic appears to the Dra...
Windows Networking Tips
Reset Windows Network stack Here's a list of commands to reset the Windows network stack. Note that you need to do this at a Command Prompt that is running as Administrator. Also note that some may not apply to all versions of Windows. If a particular command ...
Windows Update tips
Sometimes a Windows Update issue will need to be resolved as as a prerequisite for a successful MapleLeaf2 or OpenVPN client installation. Tips Verify: Internet connectivity is working. Eg. you can load http://lxer.com (and don't get a captive portal popup if...
General Incident Remediation Guide
Have you or a friend been a victim of a scam? Here are steps to take to re-secure your digital life. What happened? 1. I clicked a scam link or attachment. Did you open any downloaded files? If YES, then you may have been compromised with a virus. Immediate...
Preparing your Windows Server for AD LDAPS access
We recommend using LDAPS for your Active Directory connection to ensure your user data is encrypted in transit on your network between your Active Directory server and your DrawBridge. However, while Windows Active Directory Server listens on port 636, it will...